When someone you love is in Sedgwick County Jail, staying connected makes a big difference. A phone call, a visit, or a little money for commissary can help them get through a hard time. This guide explains the basics of how families stay in touch with someone at the Sedgwick County Adult Detention Facility in Wichita.
Jail rules, prices, and vendors can change. The information below is based on the Sedgwick County Sheriff’s Office website as of September 2026. Always check the Sheriff’s official site for the latest details before you send money or plan a visit.
First, Find Your Loved One
Before you can call, visit, or add money, you need to confirm the person is being held and get their name and booking number. Start with our inmate search page or read our guide on how to find someone in Sedgwick County Jail.
How to Put Money on an Inmate’s Account
Money on an inmate’s account, often called “money on their books,” can be used for things like commissary items and phone services. According to the Sheriff’s Office, Sedgwick County uses JailATM for account deposits. The Sheriff’s website also notes that cash, cashier’s checks, and money orders are not accepted by mail. To add money:
- Go through the JailATM platform linked from the Sedgwick County Sheriff’s website
- Have the inmate’s full name and booking number ready
- Expect a service fee on deposits
How Phone Calls Work
Inmates cannot receive incoming calls, but they can call out. Sedgwick County uses ICSolutions for inmate phone service. Calls can be prepaid through the inmate’s phone account or made collect. The Sheriff’s Office also lists a program that gives inmates a small number of free calls and messages each week. Keep in mind that jail calls are generally recorded, so avoid talking about the details of the case on the phone.
Video Visits and Onsite Visits
Sedgwick County offers two ways to visit:
- Remote video visits from your own phone or computer, available most days of the week during set hours
- Onsite visits at the facility during set weekday hours
The Sheriff’s website states that each inmate gets some free onsite visitation each week, with additional visits charged by the minute. Video visits are scheduled through JailATM. Visiting hours pause during shift changes and meals, so plan ahead and schedule early.
Sending Mail
You can write letters to inmates, but there are strict rules. The Sheriff’s website lists a separate mailing address for general inmate mail, and legal mail goes to the jail at 141 W Elm in Wichita. Packages are not accepted, and each envelope should be addressed to just one inmate. Check the official site for the current mailing address and rules before you send anything.
Tips for Staying Connected
- Set up accounts early so you are ready when your loved one needs you
- Keep calls positive and avoid discussing the case
- Keep receipts for any money you deposit
- Ask about bail options so the stay is as short as possible
The Fastest Way to Connect: Bring Them Home
Calls and visits help, but most families would rather have their loved one home. In many cases a bail bond can make that happen quickly. Eastep Bail Bonds is available 24/7 to help families across Wichita and Sedgwick County.
Eastep Bail Bonds is a bail bond company. We are not attorneys and we do not give legal advice. If you need legal advice, please contact Warrior Lawyers.
Call Eastep Bail Bonds any time at (316) 391-3723.
